AKC Plumbing Solutions Privacy Policy

Effective Date: August 1, 2025

1. Introduction

AKC Plumbing Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.akcplumbers.com ("Website") and use our services.

2. Information We Collect

We collect information about you in the following ways:

  • Personal Data: Information you voluntarily provide, such as your name, email address, phone number, and company details.

  • Derivative Data: Information automatically collected when you visit our website, such as IP addresses, browser type, access times, and pages viewed.

  • SMS Opt-In Data: Information collected when you voluntarily opt in to receive SMS communications, including your consent status and phone number.

3. How We Use Your Information

We use your information to:

  • Provide and manage our plumbing services.

  • Respond to your inquiries and fulfill your service requests.

  • Send administrative updates and communications.

  • Facilitate SMS messaging services for two-way communication or customer support.

  • Schedule appointments and provide service notifications.

  • Improve our website and services.

4. SMS Messaging and Opt-In Data

We collect and use SMS opt-in data to provide messaging services.

By submitting this form and signing up for texts, you consent to receive text messages from AKC Plumbing Solutions at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

AKC Plumbing Solutions will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

5. Disclosure of Your Information

We may share information in the following circumstances:

  • Compliance with Law: If required by law or in response to legal processes.

  • Service Providers: With trusted third parties that assist in providing our services.

6. Security of Your Information

We use industry-standard measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Privacy Rights

You can request to access, correct, or delete your personal information by contacting us at info@akcplumbers.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the "Effective Date" updated.

9. Contact Us

For questions about this Privacy Policy, contact:

AKC Plumbing Solutions
Email: info@akcplumbers.com
Phone: +1 407 384 9999
Address: 1486 Swanson Dr, Oviedo, FL 32765, USA